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CUSTOMER SERVICE
Terms & Conditions

Our terms and conditions do not affect your statutory rights under the Sale of Goods Act, but are set to clarify our procedures of how we work. 

Place an order at Angelica Florence Accessories signifies that you agree to our terms and conditions of sale. 

Angelica Florence Accessories reserves the right at any time to amend these terms and you agree to be bound by such amendments and updates.

 

General

The use of the web site and any purchase by you on this web site of any products are governed by English Law and indicate your acceptance of these terms and conditions. Angelica Florence Accessories reserve the right to amend and make change the contents to this web site and the terms and conditions at any time, and to add or withdraw items from our range without notice. To the fullest extent permitted by law, Angelica Florence Accessories disclaim all warranties of any kind with respect to the content of web site. These terms and conditions do not affect consumer statutory rights.

Certain links on this web site lead to resources located on servers that are not maintained by Koru Accessories or under its control. Angelica Florence Accessories do not take responsibility for the contents of any such referenced web sites or for the availability of access to such web site.

 

Pricing

Angelica Florence Accessories reserves the right to alter prices at any time. 

Prices shown on our site are for the jewellery shown and excludes alterations and customisation, if you require alterations to the designs then we will provide a full non obligation quotation for your approval.  

Angelica Florence Accessories reserves the right to refuse services to any customer or to require verification of information prior to the acceptance of any order without any prior notification. In the event of the product price being incorrectly displayed on the web site, the normal price will be applicable instead. Angelica Florence Accessories have the right to refuse or to supply any incorrectly priced product, whether or not the order has been confirmed and credit or debit card charged. If payment has been made, we will credit back the amount of the incorrect price.

 

Order & Payments   

Angelica Florence Accessories uses PayPal Express (no account needed, you just use a debit/credit card like any other payment gateway), a known secure online payment method. Once payment has been received, Angelica Florence Accessories will send an email confirming your order.

All items are in stock and ready for dispatch. Goods are dispatched within 48 hours of payment being recieved.     

All orders are subject to acceptance and availability of the goods ordered, Angelica Florence Accessories is entitled to refuse any order placed. 

 

Size Guides/Colouring

All sizes and measurements given on Angelica Florence Accessoires website are approximate and provided for your guidance only. We have made every effort to describe with product sizes, lengths and weights given as close to and display all our products as accurately as possible. However, colours and images are depended on your own monitor and browser. We cannot guarantee that products appear exactly the same on your monitor. Description of products are those commonly used in the trade, unless otherwise stated, please refer to the pictures of products on this web site.

All the display materials appeared in this web site, such as stands, are not included in the selling items.

 

Postage & Packaging

All order will be sent using Royal Mail either registered post or special delivery, depending on order value

Our delivery times quoted is estimated only. Angelica Florence Accessories makes every effort to dispatch goods on time, but does not liability for failure to deliver within the stated time. 

All parcels will need to be signed for, all orders will be dispatched to the billing address. In the event that no-one is available to sign for the goods, the carrier will leave notification of their delivery attempt with the necessary redelivery information

 

Duties & Local Taxes

The customer is responsible for any duties and/or taxes at the point of entry into the destination country. 

Angelica Florence Accessories does not currently add UK sales tax (VAT)

 

Returns

Stocked items,  we offer a full refund on goods returned in original condition and in original packaging within 7 days. We do not offer refunds on postal charges. However, we do want you to be delighted with your goods, so if you are not happy with your goods for whatever reason, please email us and we will do our best to rectify it, or offer a full exchange.

*Refunds will not be given for bespoke items. (bespoke is where an item or items are designed and made specifically for you)

All returns will be refunded within 30 days of receipt of the goods.

In the unlikely event that your item is received damaged, please contact us immediately so we can arrange return of the item. We will then send a replacement and will re-imburse you for the cost of the return postage.

 

Faulty Goods

If you receive goods that are faulty or not what you ordered, please contact us within 2 working days of delivery and we will help you resolve any issues quickly as possible.         

 

Damage or Loss In Transit 

Angelica Florence Accessories does not accept liability for any delays once the goods have left us and are in possession of the carriers. 

Goods should be inspected on receipt of delivery, and damages to be advised in writing via email within 2 working days of delivery, so that we can arrange replacement goods and start following up carriers. 

If you do receive damaged goods, please retain all relevant documentation and packaging so that an insurance claim can be made against   carriers.

 

Governing Law

Each and every transaction carried out is deemed to be completed within the UK and therefore shall be governed by and interpreted in accordance with English Law.  The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction.

 

Risk And Retention Of Title

Goods shall remain the property of Angelica Florence Accessories until payment in full has been received and cleared.  In the event of a reclaimed payment Angelica Florence Accessories reserves the right to reclaim the goods concerned.  Title of the goods does not pass to the customer until   payment is received in full by Angelica Florence Jewellery.

 

Copyright

All comment is copyright of Angelica Florence Accessories. All rights reserved. You may not reproduce, publish, transmit, distribute, display, modify, sell or exploit in anyway, in  whole or part, any contents of the website, or any related software, catalogue, advertising or  images for any purpose without the prior permission of Angelica Florence Accessories. 

Angelica Florence Accessories trade names, trademarks, logos and service marks belong to Angelica Florence Accessories. All other trade names, trademarks, logos or service marks mentioned within this website belong to their respective owners.

This website may contain hyperlinks to other websites controlled by parties other than Angelica Florence Accessories,  Angelica Florence Accessories is not responsible for and does not endorse the contents or use of these websites.

 

Safety  

All of our products are made to a high standard and are not toys. They are made solely as bridal hair accessories & fashion jewellery and are to be used in accordance with this purpose. We advise that all children, especially those under the age of 5, wearing these items be supervised at all times as the beads may become a choking hazard if swallowed.  Angelica Florence Accessories accepts no responsibility for injury caused by the destruction or misuse of these items. 

 

Disclaimer

As all of our products are handcrafted slight variations will occur between the items  you see on our website and those you receive.

The colour control of all materials used in making our products are the responsibility of our suppliers and may occasionally differ from what is shown. 

If we are to match to your colour scheme we will provide samples prior to production. Angelica Florence Accessories will not accept responsibility for the colour variances.

   

Contact

Angelica Florence Accessories

Ella Lou House

Rushden, Northants 

Tel:-    0845 467 8846

Email:-   [email protected] 

 

Copyright © 2012 Angelica Florence Accessories. All rights reserved. 

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