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CUSTOMER SERVICE
Jewellery Care

Please Note:- Our Jewellery Collection Has Been Designed As A Fashion Accessory, to enhance an oufit

Our Designs Have Not Been Created For Continuous Daily Wear, please read information below.

 

We want you to be happy with your Angelica Florence Accessories purchase, please read the following in order to care for your jewellery. Our jewellery collections (excluding sale items) come with a free care pack including a storage bag & polishing cloth.

Fashion jewellery is extremely delicate, it is highly important that  you treat fashion jewellery pieces with the same care as you would with semi precious jewellery.  

Please keep out of reach of children and pets as they can cause damage to the beads.

The following steps will keep your jewellery clean and prolong the life of your jewellery.

 

  1. When not wearing your Angelica Florence Accessories jewellery please store in the grip seal bag provided which includes and anti tarnish tab.  This prevents scratching to the stones and prolongs the life of the plated metals used.  When you remove your jewellery please attach the clasps to prevent tangling and place in storage bag provided. Keep fashion jewellery separate from fine jewellery when storing.  Keep our jewellery ranges in the bags provided.   Fashion jewellery and fine jewellery (real gold/silver) bracelets and necklaces do not mix well with fashion jewellery. Fine jewellery can cause fashion jewellery damage, such as scratching the beads.  Keep out of direct sunlight.

 

  1. Avoid contact with water including the washing up, showering, swimming.    Do not leave your accessories in damp bathrooms.  If your piece of jewellery comes into contact with a little water, immediately remove and dry with a towel.  Water can cause the plated clasps and chain to tarnish rapidly and damage the bead surface.  Also do not allow any leather pieces to come into contact with water, this will cause the dye to run causing damage to the chain and clasps. 

 

  1. Please refrain from spraying perfume, hairspray etc onto the products as this will tarnish the chain and damaged the beads.   Always spray perfume prior to wearing your jewellery (please allow perfumes/sprays to dry fully before wearing your fashion jewellery pieces.  Also please allow lotions and fake tan lotion to dry fully before wearing putting your jewellery on. Remove your jewellery before having beauty treatments including hair being dyed; the harsh chemicals can damage your jewellery.

 

  1. Remove your jewellery during manual work or exercise.  Please do not wear your fashion jewellery pieces even when doing the housework and gardening. Cleaning products can damage both beads and the plated metals used.  

 

  1. Please note that if the jewellery is caught and pulled it will break, please take care not to catch your jewellery and if you do, please do not tug at it!   Fasten with care so that pressure is not put on the beading wire.

 

Angelica Florence Accessories accepts no reasonability to any damage that occurs once worn. 

All items are quality checked before they are dispatched, the best materials are sourced within the price bracket of our ranges. Jewellery is tested by Angelica Florence Accessories for wear and tear, we wear our own products.

Please follow the steps above to prolong your jewellery items.

If you do have a problem please do get in touch as we do like help and we want you to be happy with your purchase.     

Earring Disclaimer:- In the interest of hygiene, earrings cannot be exchanged.

 

 
Your information is held in the strictest of privacy and it is never sold or used for any other purpose than that of updates from Angelica Florence Accessories.
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